Privacy policy

PRIVACY POLICY

Last updated: August 20, 2026

This Privacy Policy describes how GlowTeeth ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from glowteeth.com (the "Site").

1. INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:
- Fulfill orders, process payments, and communicate with you about your purchase
- Screen orders for potential risk or fraud
- Provide customer support
- Communicate with you about promotions, sales, and new products (where you have opted in)
- Improve and optimize our Site based on how customers use it

3. SHARING YOUR INFORMATION

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your personal information at shopify.com/legal/privacy. We also use third-party services for payment processing, order fulfillment, shipping, and analytics, who receive only the information necessary to perform their services.

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

4. COOKIES

We use cookies to operate and improve our Site, including to remember your preferences, keep you logged in, and analyze how you use the Site. You can disable cookies through your browser settings, though this may affect your ability to use certain features of the Site.

5. THIRD-PARTY SERVICES

We may use third-party advertising and analytics services, such as Meta (Facebook/Instagram) Pixel, TikTok Pixel, and Google Analytics, to help us understand how customers interact with our Site and to serve relevant advertising. These services may collect information about your visits to this and other websites.

6. DATA RETENTION

We retain your order information for our records unless and until you ask us to delete this information. We retain this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. YOUR RIGHTS

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, please contact us at support@glowteeth.com.

If you are a resident of Australia, you may have rights under the Australian Privacy Act 1988. If you are a resident of Canada, you may have rights under applicable provincial or federal privacy legislation (such as PIPEDA). If you are a resident of the United States, you may have rights under applicable state privacy laws.

8. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. CHILDREN'S PRIVACY

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date.

11. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at support@glowteeth.com.